Knowledge that Powers your Service
Knowledge that Powers your Service
Knowledge that Powers your Service
Knowledge that Powers your Service
Knowledge that Powers your Service
Why AI Projects Fail
Poor data quality and outdated knowledge create a foundation that AI cannot build on.
Our Mission
Our Mission
Our Mission
Help service teams fix bad data and keep knowledge correct across every channel
Help service teams fix bad data and keep knowledge correct across every channel
Help service teams fix bad data and keep knowledge correct across every channel
Quick Setup • Multi Channel • GDPR Compliant
Quick Setup • Multi Channel • GDPR Compliant
Join Our Exclusive Beta Program
CQI fixes poor data and ensures your knowledge base always provides the right answers. We are inviting forward-thinking teams to test our platform at no cost and help shape the future of data-driven customer service.
Reasons to Participate
What is the Impact?
Higher First Contact Resolution
Turn all your conversations into clear actions that boost FCR and cut repeat contacts.
Consistant Knowledge Sources
Transform scattered knowledge into a reliable, structured source of truth for agents and bots.
Zero Cost Discovery
See at no cost what AI can do for you
Join Our Exclusive Beta Program
CQI fixes poor data and ensures your knowledge base always provides the right answers. We are inviting forward-thinking teams to test our platform at no cost and help shape the future of data-driven customer service
Reasons to Participate
What is the Impact?
Higher First Contact Resolution
Turn all your conversations into clear actions that boost FCR and cut repeat contacts.
Consistant Knowledge Sources
Transform scattered knowledge into a reliable, structured source of truth for agents and bots.
Zero Cost Discovery
See at no cost what AI can do for you
Our Solutions
Actionable Insights
Actionable Insights
Make Informed Decision
Let our intelligent automation tools handle your contacts to see exactly why customer contact you, accross voice, chat, email and web. Prioritize fixes that reduce repeat calls and cost.
Improves data accuracy
Improves data accuracy
Actionable Insights
Make Informed Decision
Let our intelligent automation tools handle your contacts to see exactly why customer contact you, accross voice, chat, email and web. Prioritize fixes that reduce repeat calls and cost.
Improves data accuracy
Performance dashboard
Contact Volume
Knowledge hub
Knowledge hub
Knowledge Always Up To Date
One place to search all your knowledge sources and link them to real customer questions. Detect wrong, missing or conflicting answers, and keep a single source of truth. Update once and stay consistent across all channels.
Improves outdated content
Improves outdated content
Knowledge hub
Knowledge Always Up To Date
One place to search all your knowledge sources and link them to real customer questions. Detect wrong, missing or conflicting answers, and keep a single source of truth. Update once and stay consistent across all channels.
Improves outdated content
Automate workflows
Automate workflows
Capture Expert Workflow
Turn expert know-how into workflows. Use step-by-step tracking to capture how top agents resolve issues, and link those steps to related articles,
Improves complicated information
Improves complicated information
Automate workflows
Capture Expert Workflow
Turn expert know-how into workflows. Use step-by-step tracking to capture how top agents resolve issues, and link those steps to related articles,
Improves complicated information
AI Copilot
AI Copilot
Increase Productivity
An AI copilot that searches across tools, drafts or edits articles, and takes safe actions (tag, publish, update) with human approval.
Improves scattered knowledge sources
Improves scattered knowledge sources
AI Copilot
Increase Productivity
An AI copilot that searches across tools, drafts or edits articles, and takes safe actions (tag, publish, update) with human approval.
Improves scattered knowledge sources
Actionable Insights
Actionable Insights
Make Informed Decision
Let our intelligent automation tools handle your contacts to see exactly why customer contact you, accross voice, chat, email and web. Prioritize fixes that reduce repeat calls and cost.
Improves log accuracy
Improves log accuracy
Performance dashboard
Contact Volume